Name: Soft Life Social Co.
Address: Bergen County, NJ
Telephone: +1-201-555-0182

Question 1

How does booking work?

Accepted Answer

Submit a quote request with your event date, guest count and rental items. We'll confirm availability within 24 hours and send a contract and invoice to lock in your date.

Question 2

Do you deliver?

Accepted Answer

Yes! We deliver, set up and break down every rental across Bergen County and surrounding NJ towns. Delivery fees are calculated based on your address.

Question 3

What areas do you serve?

Accepted Answer

We proudly serve all of Bergen County, NJ — including Hackensack, Paramus, Ridgewood, Fort Lee, Englewood, Teaneck and beyond — plus nearby Passaic, Essex and Rockland County, NY.

Question 4

Is a deposit required?

Accepted Answer

A 30% non-refundable retainer secures your date. The remaining balance is due 7 days before your event.

Question 5

What happens if equipment is damaged?

Accepted Answer

Normal wear is expected. For significant damage or loss, the replacement cost is charged to the card on file. We'll always walk you through any concerns first.

Question 6

How far in advance should I reserve?

Accepted Answer

We recommend booking 4–8 weeks in advance for peak season (April–October). For weekends and holidays, even earlier is best.

Question 7

Do you offer setup services?

Accepted Answer

Yes — full delivery, professional setup and breakdown is included with most rentals. Grab & Go options are available for DIY events.

Question 8

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, Zelle, and Venmo. A signed contract and retainer are required to confirm your booking.

Everything you want to know