Privacy Policy

We collect information you voluntarily provide through our inquiry, booking, contact, and payment forms, including:

• Contact information such as your name, email address, and phone number
• Event information such as event date, type, location, guest count, and requested rentals or services
• Budget, referral, and "how you heard about us" details you choose to share
• Booking details, signed agreements, and messages you send us
• Payment information, which is processed by our secure third-party payment processor; we do not store full card or bank account numbers

We may also collect basic, non-identifying website usage data (such as pages visited and device type) to improve our website.

• To respond to your inquiries and prepare quotes
• To provide our rentals, event planning, and related services
• To process bookings, retainers, and payments
• To communicate with you about your event, including delivery, setup, and pickup
• To provide customer support
• To send promotional communications, only when you have opted in

If you check the optional SMS consent box on our inquiry form, you agree to receive text messages from Marina Collective LLC d/b/a Soft Life Social regarding your inquiry, booking, event updates, customer support, and occasional promotional offers. We record whether you consented, the date and time, and the form where consent was given.

• Message frequency varies.
• Message and data rates may apply.
• You can opt out at any time by replying STOP.
• Reply HELP for assistance, or contact us at (551) 455-0030 or softlifesocialco@gmail.com.
• SMS consent is not a condition of purchasing any goods or services.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.

Your SMS opt-in information and consent records are shared only with service providers, and only when necessary for them to provide the communications and services you have requested — for example, providers that help us send SMS messages, or that operate our website and customer communications. These providers process your information solely on our behalf and are not permitted to use or share your SMS opt-in data or consent records for their own marketing purposes.

We use trusted third-party service providers to operate our website, host data, process payments, and deliver emails and text messages. These providers only receive the information needed to perform their services on our behalf and are not permitted to use it for their own marketing.

We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted connections and restricted access to customer records. No method of transmission or storage is completely secure, but we work to protect your information.

You may request to access, correct, or delete your personal information, and you may opt out of promotional emails or texts at any time. To make a request, contact us using the information below.

Marina Collective LLC d/b/a Soft Life Social
Bergen County, New Jersey
Phone: (551) 455-0030
Email: softlifesocialco@gmail.com